True Market Insiders wants you to be ecstatic about your new purchase. Please let us know what we are doing right and where we can improve, as we always want to improve our service to you.
If you do need to cancel one of our services, we're here to help.
(To make it easier, we’ll refer to these entities as the “True Market Insiders Services” in this policy.)
Standard Refund Policy
Unless otherwise noted by a specific refund policy in one of our promotions, the following comprises our refund policies:
NOTE: We will politely ask the reasoning for the cancellation request in order to help us improve our quality fulfillment
How to Cancel A Service:
Call us or email us!
Simply call our customer care department toll free at 855.822.0269, or if calling from outside the U.S., call +1.561.206.1207.
You can also email your cancellation request to email@example.com
True Market Insiders
33 SE 8th St, Boca Raton, FL 33432
Our customer care email address
Once your cancellation request is approved, we will immediately initiate a refund. Refunds may take 24-48 hours to process but will be calculated based on the date the refund request form is received. For payments made by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
As noted above, items are eligible for exchange during the 60 day trial period are the following subscription products:
We hate to see you go but, hey, these things happen. We are always interested in your feedback whether it be a high five, an "atta boy" or "atta girl" (depending on who answers your call) or constructive criticism for future reference. Without you there would be no us and our goal is to make your life easier and more pleasant. Please let us know how we are doing by emailing us at firstname.lastname@example.org