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Cancellation Policy

Refund Policy

True Market Insiders wants you to be ecstatic about your new purchase.  Please let us know what we are doing right and where we can improve, as we always want to improve our service to you.

If you do need to cancel one of our services, we're here to help.

(To make it easier, we’ll refer to these entities as the “True Market Insiders Services” in this policy.)

As with any purchase experience, there are terms and conditions that apply to transactions at True Market Insiders. The main thing to remember is by placing an order or making a purchase at True Market Insiders, you agree to the terms set forth below along with True Market Insiders privacy policy and terms of use.

Standard Refund Policy

Unless otherwise noted by a specific refund policy in one of our promotions, the following comprises our refund policies:

  • For Deep Market Trader, Checkpoint Trader, Precision Profits, Sector Prophets Pro, Profit Skimmer and Options Soup, you have 60 calendar days from the original date of purchase to cancel your subscription for a full store credit for any of our other subscriptions and services
  • For Sector Focus, Founders Forecast and Monthly Trend Trader you have 30 days from the original date of purchase to cancel your subscription for a full refund. Cancellation requests after the 30-day cancellation window will result in termination of auto-renewal. 
  • For Technical Analysis Millionaire, there will be no refund.

NOTE: We will politely ask the reasoning for the cancellation request in order to help us improve our quality fulfillment

How to Cancel A Service:

Call us or email us!

Simply call our customer care department toll free at 855.822.0269, or if calling from outside the U.S., call +1.561.206.1207.

You can also email your cancellation request to support@truemarketinsiders.com

Our Address:

True Market Insiders

33 SE 8th St, Boca Raton, FL 33432

Our customer care email address



Once your cancellation request is approved, we will immediately initiate a refund.  Refunds may take 24-48 hours to process but will be calculated based on the date the refund request form is received.  For payments made by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.


As noted above, items are eligible for exchange during the 60 day trial period are the following subscription products:

  • Deep Market Trader
  • CheckPoint Trader
  • Swing Tech Trader


We hate to see you go but, hey, these things happen.  We are always interested in your feedback whether it be a high five, an "atta boy" or "atta girl" (depending on who answers your call) or constructive criticism for future reference.  Without you there would be no us and our goal is to make your life easier and more pleasant.  Please let us know how we are doing by emailing us at support@truemarketinsiders.com